Terms of Privacy

Last updated: August 20, 2026

This Terms of Privacy policy explains how Venus Beauty Catalog LLC (“Venus Beauty,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit venusbeautylab.com, use our Shopify storefront (including venus-beauty-6341.myshopify.com), or buy from us.

It should be read with our Terms of Service. We wrote it in plain language. If something here conflicts with a non-waivable privacy right you have under law, the law controls.

1. Who we are

Venus Beauty is a beauty-tech retailer based in Austin, Texas, USA. We sell LED and laser face masks and related beauty devices and products for cosmetic and wellness use, to individuals and to businesses that check out on the store.

We are not a HIPAA covered entity or business associate for this store. We do not provide medical care. We are not established as a legal entity in the European Union or the United Kingdom. If you visit from outside the United States, your information is processed in the United States as described below.

To reach us about privacy: contact Venus Beauty through the Contact page or reply to your order confirmation.

2. What we collect

We collect information in three ways: you give it to us, it is created when you use the site, or it comes from the services that run the store.

Information you provide

Order information. Name, email, phone if you enter one, billing and shipping address, company name if you buy as a business, and the products you order.
Account information. If you create an account, we keep the details you enter and your order history on the store.
Messages. If you write to us through the Contact page or by replying to an order email, we keep the content of that conversation so we can help you.
Reviews or other user content. If you choose to submit them.

Information collected automatically

Device and browser data. IP address, browser type, device type, operating system, referring URL, pages viewed, and general location derived from IP.
Cookies and similar tools. Small files or pixels that remember a cart, keep you signed in, measure traffic, and help the store function. See the Cookies section below.

Information from Shopify and checkout

The store is hosted on Shopify. When you check out, Shopify and its payment partners collect checkout data needed to complete the sale. That typically includes the order details above and payment information. We do not receive or store your full card number. Shopify Payments and the methods shown at checkout handle the charge.

3. How we use information

We use personal information to:

Take and fulfill orders, including sending your ship-to address to the manufacturing partner who will ship the item.
Process payment, prevent fraud, and protect the store.
Send order confirmations, shipping updates, and other transactional messages.
Provide customer support and handle returns.
Operate, secure, and improve the site, including analytics.
Meet tax, accounting, and legal duties.
Send marketing email if you opt in or if the law allows, which you can stop at any time. We do not currently run paid advertising. If we do so later, this policy still applies, and we will use only the tools and data practices described here or in an updated version.

We do not use your information to make medical decisions. Device pages are for cosmetic and wellness products only.

4. Shopify as platform

Shopify provides the store, cart, checkout, and related merchant tools. Shopify acts as our e-commerce platform and processes personal information on our behalf to run the store. Shopify may also process some data as an independent service to keep its network secure and to provide features we enable.

Shopify’s own notices explain how Shopify handles data as a platform. You can read them on Shopify’s website. Using our store means your information is processed on Shopify’s systems, which may be in the United States and other countries where Shopify operates.

5. Service providers

We share personal information with service providers who need it to do work for us. They are not allowed to use it for their own marketing. Categories include:

Payment. Shopify Payments and the payment methods shown at checkout.
Hosting and store operations. Shopify and related infrastructure.
Analytics. Tools that help us understand how the site is used. These may set cookies or collect device data.
Fulfillment partners and manufacturers. We place each customer order with the partner who will make or ship the item. That partner receives the ship-to name, address, contact details needed for delivery, and the product and quantity. They ship directly to you. We share only what they need to fulfill that order.
Professional advisors and authorities. Accountants, lawyers, or government bodies when the law requires it or when we must protect rights and safety.

If we sell or reorganize the business, personal information may transfer as part of that transaction, with notice where the law requires it.

6. We do not sell personal information

We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising as those terms are used in California law. If that ever changes, we will update this policy and offer the opt-out the law requires.

We also do not sell or share personal information of consumers we know are under 16.

7. Cookies

We and our platform providers use cookies and similar technologies to:

Keep your cart and session working.
Remember preferences and keep you signed in if you choose.
Measure visits and improve the store.
Support security and fraud checks.

You can block or delete cookies in your browser. If you do, checkout, the cart, or an account login may not work as expected. Shopify and analytics providers may set their own cookies. We do not currently use cookies to run third-party ads. If we add advertising later, we will update this section and honor required opt-outs.

8. Analytics

We use analytics to see which pages are used, how checkout performs, and where we can improve. Analytics data may include device and browser information and on-site activity. It is used to operate and improve Venus Beauty, not to sell a profile of you.

9. Email and marketing choices

We send transactional email about your order. You cannot opt out of those messages while an order is open, because they are part of the purchase.

If we send marketing email, we will do so only where allowed. Every marketing email will include an unsubscribe link. You can also contact Venus Beauty through the Contact page or reply to your order confirmation and ask to be removed from marketing. We will process that request in a reasonable time. Transactional messages may still be sent.

We do not currently operate a text-message marketing program. If we ever do, we will ask for the consent the law requires, and you will be able to opt out.

10. Retention

We keep personal information as long as we need it for the purposes in this policy, including orders, support, fraud prevention, tax and accounting, and legal claims. Order records are typically kept for as long as the law requires us to keep business records. Account information stays until you ask us to close the account and we no longer have a lawful need to keep it.

When we no longer need the information, we delete it or de-identify it, unless the law requires a longer hold.

11. Security

We use reasonable administrative, technical, and organizational measures appropriate to a Shopify-hosted store. Checkout runs on Shopify’s secure infrastructure. No online transmission or storage is perfectly secure. You also help by keeping your account password to yourself.

12. Children’s privacy

The store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. We also do not knowingly sell to or collect marketing data from anyone under 16. If you believe a child has given us personal information, contact Venus Beauty through the Contact page or reply to your order confirmation. We will take steps to delete it.

You must be 18 or older to place an order. See our Terms of Service.

13. California privacy rights (CCPA / CPRA)

If you are a California resident, you have the right to:

Know the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of parties we share with.
Delete personal information, subject to legal exceptions (for example, we may keep records of a completed order).
Correct inaccurate personal information.
Opt out of sale or sharing of personal information. We do not sell or share personal information as those terms are defined under California law.
Limit use of sensitive personal information if we used it for purposes that require that right. We use sensitive information only as needed to provide the store (for example, a payment or address to complete an order).
Not be discriminated against for exercising these rights.

Categories we may collect are listed in Section 2: identifiers (name, email, address, IP), commercial information (orders), internet activity (site use), and audio or electronic content if you send messages. We collect them from you, from your device, and from Shopify and service providers. We use them for the purposes in Section 3. We disclose them to the service-provider categories in Section 5.

To exercise a right, contact Venus Beauty through the Contact page or reply to your order confirmation. Tell us you are making a California privacy request. We will verify your identity before we fulfill it. You may use an authorized agent as the law allows. We will respond within the time the law requires.

We do not offer a financial incentive program for personal information at this time.

14. Other U.S. state privacy rights

Residents of states with consumer privacy laws (including, where applicable, states such as Colorado, Connecticut, Utah, Virginia, and others that come into force) may have rights to access, delete, or correct personal information, and to opt out of targeted advertising, sale, or certain profiling.

We do not sell personal information and we do not currently run targeted advertising. To make a request, contact Venus Beauty through the Contact page or reply to your order confirmation. If we deny a request, you may appeal by writing back and saying you want to appeal. We will explain our decision.

These rights apply only where the state’s law covers us and covers your request. Some small-business or data-volume thresholds may mean a particular statute does not apply. We will still try to honor a reasonable request.

15. International visitors

We are based in the United States. If you visit or order from another country, you understand that your information will be processed in the United States, where privacy rules may differ from those in your country.

We do not claim to have an established entity, representative, or lead supervisory authority in the EU or UK. International orders, if checkout allows them, may also involve a fulfillment partner that receives your address in order to ship. You are responsible for customs and import rules. See our Shipping Policy.

Where a non-U.S. law gives you a right we can honor without being established there, contact us and we will consider the request in good faith.

16. Do Not Track

Some browsers send a Do Not Track signal. There is no common standard for how a store should respond. Our site does not respond to DNT signals at this time. You can still control cookies in your browser and opt out of marketing email as described above.

17. Changes

We may update this Terms of Privacy policy. The “Last updated” date will change when we do. If a change is material, we will try to provide additional notice on the site. The revised policy applies to information we collect after it is posted, and to existing information where the law allows.